Privacy Policy
Last updated: March 22, 2026
DirtyBoat Charters LLC ("we," "us," or "our") operates the DirtyBoat CRM application and related services. This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
- Contact Information: Name, phone number, email address provided when booking a charter or contacting us.
- Booking Data: Charter dates, trip details, party size, and payment amounts.
- Messages: Communications sent to us via SMS, Facebook Messenger, Instagram Direct Messages, WhatsApp, or other messaging platforms.
- Usage Data: Interaction data from our website and booking platforms.
How We Use Your Information
- To process and manage charter bookings
- To respond to inquiries via SMS, social media, and other messaging channels
- To send booking confirmations, reminders, and follow-ups
- To improve our services and customer experience
- To send promotional offers (only with your consent; you may opt out at any time)
Third-Party Services
We use the following third-party services to operate our business:
- FareHarbor – Booking and reservation management
- Twilio – SMS messaging
- Meta (Facebook/Instagram) – Social media messaging
- Google – AI-assisted customer service responses
- Supabase – Secure data storage
- Netlify – Application hosting
Data Sharing
We do not sell your personal information. We share data only with the service providers listed above, solely for the purpose of operating our charter business and communicating with you.
Data Retention
We retain your contact and booking information for as long as necessary to provide our services and maintain our customer relationships. You may request deletion of your data at any time.
Your Rights
- Request access to your personal data
- Request correction or deletion of your data
- Opt out of marketing communications
- Request a copy of your data
Data Deletion
To request deletion of your data, contact us at kit@dirtyboat.com or call (305) 209-5594.
Contact Us
DirtyBoat Charters LLC
77522 Overseas Highway
Islamorada, FL 33036
Email: kit@dirtyboat.com
Phone: (305) 209-5594